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24/7 Priority Response · Insurance Documentation · Same Call — Boarding and Repair

Burglary Repairs in Liverpool

A break-in is a horrible thing to come home to. The first job is securing the property tonight. The second is fixing everything properly, with all the paperwork your insurer needs — the right wording, the crime reference number, the itemised list a loss adjuster expects. Both happen on the same call.

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24/7 Priority Burglary Response
30 Min Liverpool Response Time
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Insurance Documentation Provided
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Same Call Boarding and Lock Repair
315+ Five-Star Reviews
Call the police first. Then photograph everything. Then call us. Step 1 — Ring 999 if you think anyone is still inside. Ring 101 if the property is empty. Merseyside Police will take a report and allocate a crime reference number. Your insurer will need it. Step 2 — Don't tidy anything up. Resist the instinct. The police may attend and will want to see the scene undisturbed. Your loss adjuster will want before photographs. Step 3 — Photograph the damage in detail yourself before any repair starts. Every door, every window, every point of entry. Step 4 — Then ring us. The property needs to be secure tonight, and that's what the callout is for.
What Happens on a Burglary Callout

Everything That Needs Doing — Same Night and Next Day

A burglary callout is two phases: securing the property immediately, then repairing it properly. Both are covered on the same call. Here's what each phase involves.

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Emergency Boarding — Same Night

If a door has been kicked in, a panel smashed, or a frame split, the opening gets boarded the same night. Structural boarding, fixed properly — not a sheet of plywood leaned against the gap. The property is physically secured before we leave, regardless of what time it is.

Door repairs →
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Temporary or Permanent Lock

If the lock has been forced out, removed, or destroyed, a new lock goes on the same night. If the door is intact and a standard cylinder is all that's needed, the permanent lock goes in immediately. If significant frame repair is needed first, a temporary lock holds security overnight.

Lock changes →
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Frame Assessment and Repair

Burglary damage is usually worse at the frame than the door. A kick concentrates force on the lock keep — the timber splits, the strike plate pulls out, sometimes the hinge side fails too. Frame damage is assessed the same night and repaired either immediately or at the scheduled morning visit with structural fillers and reinforcement.

Frame reinforcement →
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Insurance Documentation

Before leaving the property, written documentation is provided: what was found, what was done, what still needs doing, and an itemised invoice with the crime reference number. The wording is what loss adjusters expect. Not vague descriptions — specific: 'damage to door frame caused by forced entry, lock replaced, boarding fitted'.

About our service →
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Security Review on the Same Visit

While the locksmith is already on site after a break-in is the best time to check the other entry points. Were the locks below standard? Is the back door as secure as the front? Are any ground-floor windows on basic catches? A quick review closes gaps before the same property or the same street is targeted again.

Security upgrades →
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Smashed Windows — Not Us, But Coordinated

If a window was smashed during entry, the boarding covers it overnight. Window glass replacement is a glazing job, not a locksmith job. If you don't already have a glazier, we work with people we trust and can make the introduction. The boarding stays in place until the glass goes in.

Door and boarding →
Emergency boarding and lock replacement after a burglary in Liverpool
24/7 PRIORITY RESPONSE
Two Stages, One Call

What Happens Same Night — and What Happens Next Day

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City & Guilds + NCFE Certified

Industry-recognised qualifications shown on every job. Verified against MLA locksmith standards.

DBS Checked & Fully Insured

Enhanced DBS certificate updated regularly. Full public liability insurance on every callout.

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Fixed Price — No Surprises

Price confirmed over the phone before we leave. What we quote is what you pay. Always.

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Tommy Answers Personally

No call centres, no sub-contractors, no voicemail. Call any hour and Tommy picks up.

City & Guilds NCFE Certified DBS Checked Fully Insured 315 ⭐ Reviews
The Permanent Repair

What the Follow-Up Visit Covers

1

Frame Work First

Split timber repaired with structural filler — properly prepared, not just cosmetic. Where the damage is beyond repair, timber sections replaced. London bar fitted behind the lock side of the frame; hinge bolts added where hinges were compromised. The frame is now stronger than it was before the break-in.

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Permanent Lock Fitted

Whatever went on overnight — temporary security lock or a permanent cylinder — is confirmed or upgraded. BS3621 5-lever mortice for wooden doors, TS007 3-star anti-snap euro cylinder for UPVC and composite. If the same method could be used again, it's closed at this stage.

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Full Security Check

All other external doors and accessible windows checked while already on site. If the back door or a side window is below standard, now is the time. The same-property re-entry rate for burglaries in the UK is significant — the property that was hit once is a known quantity to opportunistic offenders in the area.

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Before-and-After Photographs

Photographs of the repair completed — useful evidence alongside the initial damage photos already taken. If the insurer's loss adjuster wants to inspect, having a clear photographic record of what was found and what was done accelerates the claim significantly.

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Final Invoice and Documentation

Itemised final invoice with the crime reference number, specific description of all work carried out, parts replaced, and standards met. If the insurer wants it sent directly to them, that's arranged. If the property is rented, invoiced to the landlord with a copy for the insurer's file.

Recent Callouts

Recent Burglary Response Jobs Across Liverpool

A selection of recent break-in callouts — what was found, what was done, what came next.

🚨 Emergency Boarding

Front door kicked in, Walton L9

3am call — tenant came home to a kicked-in front door. Frame split at the lock side, keep torn out, door hanging open. Emergency boarding fitted within 35 minutes of the call. Frame repair, London bar, and BS3621 mortice fitted following morning. Insurance documentation with crime reference provided.

🔒 Lock Replacement

UPVC cylinder forced, Kensington L7

Student HMO — front door cylinder snapped using the standard attack method. Door and frame undamaged. TS007 anti-snap cylinder fitted same night. All other room cylinders and communal doors checked — two further cylinders also original builder-grade, replaced on the same visit. Landlord invoiced.

🛡️ Post-Burglary Upgrade

Security review after repeat targeting, Bootle L20

Same property broken into twice in six weeks — both times via the back door. After the second break-in: frame reinforced with London bar and hinge bolts, BS3621 mortice replaced like-for-like, additional sash jammer fitted. Back door now significantly more resistant than the front. No third incident.

🪟 Window Entry + Boarding

Ground-floor window forced, Toxteth L8

Entry via a ground-floor window with a basic catch. Window frame damaged but repairable. Emergency boarding overnight. Glazier arranged for next day. Temporary boarding replaced with glazier repair. Key-locking window handles fitted on all ground-floor windows on the same visit — £0 additional charge.

🏠 Rental Property Response

HMO burglary, Wavertree L15

Landlord called on behalf of tenant — back door forced overnight. Attended with tenant present, waited for police before starting work. Emergency boarding, temporary lock, frame assessed. Next morning: permanent repair, door frame rebuilt, TS007 fitted. Invoice formatted for both landlord and insurance claim.

📋 Insurance Documentation

Disputed claim resolved with documentation, Aigburth L17

Insurer initially queried the claim on the basis that the lock didn't appear forced. Detailed documentation — photographs, itemised invoice with specific failure mode described, crime reference — was sufficient for the loss adjuster to confirm. Claim settled in full within two weeks of documentation being supplied.

Burglary Repair FAQs

Questions After a Break-In

Practical questions about what to do, what's covered, and what to expect.

Got a question not listed here?

07749 321303 Full FAQ Page →
Do I call you or the police first? +
Police first. Ring 999 if you think anyone is still inside. Ring 101 if the property is empty and secure. Get a crime reference number. Then ring us. The crime number is what your insurer needs, and the police may ask you not to touch anything until they've attended or confirmed they're not coming. Once that's confirmed, the locksmith callout can start.
Will you wait if the police haven't arrived yet? +
Yes. You shouldn't be alone with a damaged property, and we won't start any repair work until the police have either attended or confirmed they're not coming. We can be there with you while you wait. Some forces respond quickly; some ask you to photograph and submit online. Either way, we wait.
What documentation do you provide for the insurance claim? +
Full written documentation before leaving the property: what was found, what was done, what still needs doing, and an itemised invoice with the crime reference number, date, and address. The wording is specifically what loss adjusters need — not vague descriptions. If the insurer wants the invoice sent directly to them, that's arranged.
What if the door is too damaged to repair that night? +
Emergency boarding covers the opening for the night. The permanent repair is scheduled for the following morning or as soon as daylight and your availability allow. In the meantime the property is physically secure — the boarding is structural, not cosmetic.
Will my insurance cover the repair cost? +
Standard home insurance covers damage from forced entry as long as the policy is current and you have a crime reference number. The excess depends on your specific policy. Keep all receipts, the crime reference number, and the locksmith invoice. If the insurer queries anything, the detailed documentation is what resolves it.
What if the police want to keep the damaged lock as evidence? +
Some police forces ask for the original damaged lock to be retained. If that's the case, we'll remove it carefully, bag it, label it with the crime reference number and date, and leave it with you or the officer. A new lock goes on in its place. The evidence is preserved and the property is secured.
Should I fit better locks after the break-in? +
Yes, and while the locksmith is already on site is the best time to do it. If the original cylinder was a standard euro without anti-snap protection — which is the most common burglary method on UPVC doors in the UK — a TS007 upgrade costs very little at this point. The same-property re-entry rate for domestic burglaries is significant. Closing the original attack route is straightforward and inexpensive.
The landlord is responsible for repair — how does invoicing work? +
Invoice goes directly to whoever is paying — landlord, managing agent, or directly to the insurer if that's been arranged. For rental properties, the invoice is formatted to show the property address and work carried out in a way that works for landlord insurance claims. Communication with the tenant about access and timings is coordinated before attending.

Had a Break-In in Liverpool?

Call the police first, photograph the damage, then ring us. Priority response across Liverpool and the North West.

Burglary Repair Across Liverpool and the North West

Cobra Locksmith Services provides 24/7 burglary response across Liverpool, Merseyside, and Cheshire — emergency boarding, lock replacement, and frame repair from a single callout. Coverage includes Toxteth, Walton, Kensington, Bootle, Wavertree, Aigburth, and all surrounding areas. All work follows Merseyside Police crime scene guidance — police contacted first, evidence preserved where requested, crime reference included in all documentation.

All permanent repairs use compliant hardware: BS3621 mortice locks on timber doors, TS007 3-star anti-snap cylinders on UPVC and composite doors, meeting Secured by Design specifications. Frame reinforcement — London bars, Birmingham bars, hinge bolts — fitted at the same time as the lock replacement. Full insurance documentation provided in the format loss adjusters require. Related services: lock changes, door repairs, security upgrades, and 24/7 emergency locksmith response.

Related Services

Areas Covered

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